Smart devices connect to the internet via WiFi. Hihome products are equipped with a chipset that exchanges data with the Hihome Cloud. Hihome uses the Tuya platform. Tuya is the world leader in IoT / Smart Home technology. With offices in China, the US and Europe, Tuya serves the various markets.
The cloud server that serves the devices in Europe is located in Frankfurt, Germany. In Europe, and in particular in Germany, very high demands are placed on ensuring Privacy. All traffic between the devices and the servers is encrypted. You can trust that data is stored, used and deleted in accordance with the GDPR guideline. All data remains in the EU and does not end up in China.
The strength of the collaboration between Hihome and Tuya is reflected in a reliable Smart Home platform in which product and service merge seamlessly.
